AB Apartment Barcelona / How to check-in and check-out

1. Within a maximum period of 24 hours after you have successfully completed your reservation, you will receive a confirmation email with the contact information of the apartment representative, and the details of how you should complete your check-in procedure. For the apartments with the GI reference, the check-in is online.

2. Before your arrival, you will need to check-in online. During this process, you will have to complete the following steps:

- Indicate your check-in and check-out time of the apartment as accurately as possible, so that we can have the apartment ready on time.
- Fill in the required personal details of all of the guests.
- Pay the rest of the rent and tourist tax (the tax payment is only necessary for rentals of up to 31 nights).
- According to the apartment conditions, you must authorise the deposit in case of damage. Please note that this is NOT a payment; the amount of the deposit is not charged or blocked in your bank account, but you must authorise this charge in case of damages in the apartment during your stay.
- Sign the rental contract.

3. Handover of the keys: on the day of entry into the apartment, we will handover the keys to you, as long as you have completed the online check-in. Many of our apartments with the GI reference have a smart lock, which means that you can directly enter the apartment using a digital key on your phone, without having to come to our office to collect the keys.

In the case that you have to check-in at the AB Apartment Barcelona office, we will give you the necessary instructions for the keys and how to get to your apartment.

4. Arrival: check-in is available from 15:00h. There are no charges for a late check-in for apartments with a GI reference. In some cases, it is possible to enter earlier, as long as it is available and you have previously agreed this with the apartment representative or owner.

If you arrive before 15:00h on the day of your check-in or you have a late flight on the day of your check-out, we offer various luggage storage options. More information can be found on our website Terms and conditions.