Corporate responsibility and sustainability

Our commitment
In AB Apartment Barcelona, we believe our responsibility goes beyond providing quality accommodation experiences. Each day, we strive to be a company that promotes responsible and sustainable practices for the benefit of the community, the environment, and our clients.

Our commitment ranges from caring for natural resources by implementing measures to reduce energy consumption and waste, to supporting social projects and collaborating with local organisations. Furthermore, we seek to foster a culture of respect and ethics with both our employees and our partners and suppliers, ensuring that the values of integrity and solidarity are present in every aspect of our operations.

We aspire to be a benchmark in the tourism sector in terms of social responsibility and sustainability, actively working to minimise our environmental impact. We stay up-to-date on best practices and adapt our services to meet the needs of more conscientious tourism.
More sustainable accommodation and stays
Discover the NGOs and projects that we collaborate with
It is also our responsibility to contribute to the well-being and safety of people. For this reason, we contribute our bit to projects and solidarity actions that work alongside those who need it most.

We make regular donations and provide assistance in various emergencies where UNHCR is present. With the resources we provide, 3 children in poverty and instability can be fed for a month. We have also contributed to the crisis facing the Ukrainian people and have offered and increased our support to protect the victims of drought in the Horn of Africa.

UNHCR

We contribute monthly to be able to care for children living in poverty and social exclusion. Thanks to donations made each month, vaccines can be administered and 50 hygiene kits can be purchased.

SAVE THE CHILDREN

Together with APARTUR, we collaborate in the Solidarity Check In project, an initiative founded by the Casal de Infants. For every reservation made during the summer season, we donate 1 euro to this association to help families and children with socio-economic disadvantages.

CASAL DEL INFANTS

We provide support to the Pascual Maragall Foundation in its fight against Alzheimer’s and we collaborate with them to contribute to the development of scientific projects, where research is carried out on the detection and prevention of this disease.

PASCUAL MARAGALL FOUNDATION

Every year, AB Apartment Barcelona makes a generous donation to raise financial resources for La Marató de TV3 project, which aims at scientific research and disease prevention.

LA MARATÓ DE TV3

We support various charitable initiatives that contribute to social wellbeing, advancing health research and promoting equal opportunities. Our commitment to the community translates into actions that foster access to inclusive activities and social progress for everyone.

SOLIDARITY COLLABORATIONS

Your safety and comfort are our priority
With our plan Feel safe at AB Apartment Barcelona, we implement a series of measures and actions so that you can stay in one of our apartments in Barcelona with total security and tranquillity. Thanks to the measures taken, you can make the most of your stay with us!
Advanced digital services
online check-in, digital keys and customer area
Flexible cancellation
to book with peace of mind
By your side during your stay
we accompany you throughout the process
Cleaning and disinfection protocols
your security is our priority
Medical assistance in the apartment
together with Quirónsalud
Booking of activities and services
with official suppliers
Certificates and seals that endorse us
We have some of the most important certifications recognised internationally, focused on sustainability and safety when travelling. Receiving the following distinctions reaffirms our commitment to the development of more sustainable tourism.

Global safety certification granted by the World Travel and Tourism Council in recognition of travel measures and protocols endorsed by the World Tourism Organisation.

SAFE TRAVELS

Distinctive that recognises our commitment to tourism sustainability in Barcelona, guaranteeing that the tourism model carried out is not aggressive and respects the environment.

BARCELONA BIOSPHERE

International certification that verifies and accredits professionals and agencies in the short-term rental sector. With this certificate, you can book with total peace of mind and make sure you have our support when you arrive in Barcelona.

I-PRAC CERTIFICATION

Seal that certifies that our tourist apartments contribute to neighbourhood co-existence and reduce the impact of tourism in the city.

WERESPECT

Our corporate culture
At AB Apartment Barcelona we are a small big family. We take care of and look after our staff, as we do with our guests. Therefore, in the organisation we implement company policies, that promote equality, diversity, ethics and the well-being of people.
GENDER EQUALITY
We are firmly committed to gender equality in our workplace. We follow an Equality Plan that ensures all individuals, regardless of gender, have equal opportunities for growth and professional development within our company. We strive to create a fair, diverse, and inclusive work environment through initiatives such as:

• Equal opportunities in recruitment processes, ensuring all candidates are evaluated solely on their skills and abilities.
• Fairness in internal promotion and career development, providing everyone with fair access to advancement and training opportunities.
• Equal conditions for work-life balance for all employees, supporting a healthy balance between professional and personal life without gender distinction.
DIVERSITY AND INCLUSION
We are proud to be a multicultural and diverse company. Our team is made up of individuals from over 10 nationalities, and this cultural richness is one of our greatest assets. In every recruitment process, we value each person’s skills, experiences, and knowledge, regardless of personal characteristics, ethnic background, or age. We believe diversity drives innovation and fosters greater understanding and empathy among colleagues.

Inclusion is a fundamental part of our identity, and we actively work to ensure that every team member feels welcome, valued, and respected. We know that a plural team is a constant source of ideas and perspectives, enabling us to offer better service to our clients and create a more enriching work environment.
SAFETY AND RESPECT
We strive to create a safe, healthy, and respectful work environment where all team members can work without concerns. Within our Human Resources Policy, we firmly promote safety and respect as essential pillars of our organisational culture. We reject any form of discrimination, harassment, or inappropriate behaviour and foster a work climate based on empathy, trust, and mutual support.

Furthermore, our relationships with suppliers and external collaborators are built on respect and transparency, ensuring they share our values of integrity and professional ethics. We believe that mutual respect not only strengthens our internal bonds but also enhances our company’s reputation and positive impact in the community in which we operate.
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Opening hours and contact channels
Our head office is open daily from 08:00 to 23:00*. Alternatively, you can contact us through our WebChat, WhatsApp or Email:
*All our guests have access to a 24h assistance phone line for any emergency or problem that may occur during their stay.