Phone numbers and opening hours
Office address
Head Office: Gran Via de les Corts Catalanes, 558
Opening hours and contact channels
Our head office is open daily from 08:00 to 23:00*. Alternatively, you can contact us through our WebChat, WhatsApp or Email:
*All our guests have access to a 24h assistance phone line for any emergency or problem that may occur during their stay.
Barcelona local time
The office is![]()
Contact us
We speak English, French, German, Italian, Spanish, Russian, Dutch, Arabic and Chinese